Terms of Service
Last updated: August 2026
These Terms of Service describe the relationship between SYRRAY and merchants or brands who use the SYRRAY platform to operate storefronts and merchant workspaces.
1. The service
SYRRAY provides software for creating and managing brand storefronts, including catalog tools, content tools, order management, and related merchant features. Access is provided under an agreement between you and SYRRAY.
2. Accounts and access
You are responsible for the accuracy of account information and for keeping credentials secure. Activity performed through your account is your responsibility. Notify SYRRAY promptly if you suspect unauthorized access.
3. Storefront content and catalog
You retain ownership of your products, media, brand assets, and storefront content. You grant SYRRAY the rights needed to host, display, and process that content so the service can operate. You must have the rights to publish the materials you upload.
4. Orders and customer data
Orders, customer details, and related commerce data are processed to operate your storefront and merchant workflows. You remain responsible for how you use customer information in your business, including fulfillment and customer communication.
5. Acceptable use
You may not use SYRRAY for unlawful products, fraudulent activity, abusive traffic, attempts to disrupt the service, or content that infringes the rights of others. SYRRAY may suspend access when necessary to protect the platform or other users.
6. Intellectual property
SYRRAY software, design system, branding, and documentation remain the property of SYRRAY. Your brand assets and storefront content remain yours, subject to the licenses needed for the service to function.
7. Availability
We work to keep the platform reliable, but uninterrupted availability is not guaranteed. Maintenance, outages, and third-party provider issues may affect access. We will communicate material disruptions when practical.
8. Limitation of liability
To the extent permitted by law, SYRRAY is not liable for indirect or consequential losses arising from use of the service. Our liability for direct damages is limited to amounts paid for the service during the period giving rise to the claim, unless applicable law requires otherwise.
9. Changes
We may update these terms as the product evolves. Continued use after updates take effect constitutes acceptance of the revised terms.
10. Contact
Questions about these terms can be sent through the Contact page or WhatsApp listed on the SYRRAY marketing site.